Customer Privacy Notice
We are the controller of your personal data. For more information on controllers and their responsibilities please see our guidance on data protection principles, definitions, and key terms.
Privacy Policy Summary
We follow UK GDPR and Data Protection Rules and will never sell or share your personal data.
We follow UK GDPR and Data Protection Rules
Your personal data will be held and processed in accordance with the current UK GDPR and Data Protection Rules. If you are using our services from outside of the UK, your local data protection rules will not be applicable unless also covered by UK law.
We will never sell or share your data
We will never sell or share your personal data with any third party. This includes all your Personally Identifiable Data, answers to questions, website journey and viewing history.
We use anonymised data for analysis
We analyse our data to help improve fashion retailers and our services, but only ever share anonymised (any personal data removed) and aggregated (grouped averages and counts) with any third party.
This privacy notice tells you what to expect us to do with your personal information
Contact details. What information we collect, use, and why. Lawful bases and data protection rights. Where we get personal information from. How long we keep information. Who we share information with. How to complain
Data Controller and Processing
The Togometry Group and Brand is 100% owned, operated, and all services managed by Data and Digital Science Ltd. Data and Digital Science is the primary controller and processor of all Togometry data.
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery
Names and contact details
Viewing history
Account information
Website user information
Website user journeys
Website user cookies
We collect or use the following information for the operation of customer accounts and guarantees
Names and contact details
Account information
Account registration
Information to keep data secure
Marketing preferences
We collect or use the following information for service updates or marketing purposes
Names and contact details
Marketing preferences
Location data
IP addresses
Website user journeys
Records of consent
We collect or use the following information for research or archiving purposes
Names and contact details
Location data
IP addresses
Viewing history
Website user information
Website user journeys
Website user journeys
Personal information used for administration of research
Personal information used for the purpose of research
Records of consent
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
Your right of access
You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
Your right to rectification
You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
Your right to erasure
You have the right to ask us to delete your personal information.
Your right to restriction of processing
You have the right to ask us to limit how we can use your personal information.
Your right to object to processing
You have the right to object to the processing of your personal data.
Your right to data portability
You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
Your right to withdraw consent
When we use consent as our lawful basis you have the right to withdraw your consent at any time.
Respond within a month
If you make a request, we must respond to you without undue delay and in any event within one month.
Data protection requests
To make a data protection rights request, please contact us by email enquiries@togometry.com
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide services and goods are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract - we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legitimate interests - we are collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability.
Legitimate interests - Information is required for website to operate and to enable both style advice and fashion recommendations.
Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract - we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legitimate interests - we are collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability.
Legitimate interests - Information is required for website to operate and to enable both style advice and fashion recommendations.
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract - we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legitimate interests - we are collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability.
Legitimate interests - Information is required for website to operate and to enable both style advice and fashion recommendations.
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract - we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legitimate interests - we are collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability.
Legitimate interests - Information is required for website to operate and to enable both style advice and fashion recommendations.
Our lawful bases for collecting or using personal information for research or archiving purposes are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract - we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legitimate interests - we are collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability.
Legitimate interests - Information is required for website to operate and to enable both style advice and fashion recommendations.
Information General
Where we get personal information from
Directly from you, and is required for our service to work to provide both style advice and fashion recommendatins.
How long we keep information
We keep different information for different amounts of time. We generally keep anonymised data permanently for analysis and we keep personal data for up to 7 years after anyone has stopped using our services.
Third party we share information with
The only third party we will share data with is for the purpose of analysis and research on our behalf. Any data processor will be required to adhere to the same rules we follow and to destroy all data they hold after the work is completed.
Retailer third party we share information with
We only share neccessary data to retailers and affiliate schemes we provide product links to so that we can earn a small commission. Sometimes this can require confirmation of your personal data and link details but we do not share any additional personal information as with any third party.
How to complain
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint